How to customize sounds in the plugin?

Built-in Sound Customization

Better Messages provides built-in options to customize sounds directly from the plugin settings without any code.

Navigate to Better Messages → Settings → Notifications tab and scroll to the Sounds Customization section.

Volume - Set from 0 to 100 (set to 0 to disable the sound completely)
Custom Sound - Click "Select custom sound" to choose an MP3 file from your WordPress Media Library
Reset - Click "Reset default sound" to restore the original notification sound

Volume - Set from 0 to 100 (set to 0 to disable the sound completely)
Custom Sound - Click "Select custom sound" to choose an MP3 file from your WordPress Media Library
Reset - Click "Reset default sound" to restore the original sent sound

Volume - Set from 0 to 100 (set to 0 to disable the sound completely)
Custom Sound - Click "Select custom sound" to choose an MP3 file from your WordPress Media Library
Reset - Click "Reset default sound" to restore the original incoming call sound

Volume - Set from 0 to 100 (set to 0 to disable the sound completely)
Custom Sound - Click "Select custom sound" to choose an MP3 file from your WordPress Media Library
Reset - Click "Reset default sound" to restore the original outgoing call sound

tip

You can preview any sound by clicking the "Play" button before saving your changes.

REQUIREMENTS

To be able to implement this guide, you need to learn how to insert PHP snippets to your website.

You can find guide here: WP Beginner

If you need to replace multiple sound files programmatically, you can use the bp_better_messages_sounds_assets filter.

Plugin keeps default sound files in this folder: /plugins/bp-better-messages/assets/sounds

You can copy this folder to another location that won't be overwritten on plugin updates, then use this filter to point to your custom sounds folder:

<?php
add_filter('bp_better_messages_sounds_assets', function($sounds_url){
     return 'https://yourwebsite.com/sounds/'; // New sounds url
});

The following sound files can be replaced:

File	Description
`notification.mp3`	Played when a new message is received
`sent.mp3`	Played when a message is sent
`calling.mp3`	Played for incoming calls (Premium)
`dialing.mp3`	Played for outgoing calls (Premium)

Make sure your custom folder contains MP3 files with the same names as the originals.