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ShippedMay 2026

Per-Thread Participant Overrides

Display participants under different names, avatars, and identities within specific threads without affecting their site-wide identity.

Useful for support workflows where the customer should see "Sarah from Support" instead of the agent's real name, or for community sites where a moderator persona is preferred in some threads but not others.

The override is per-thread and per-participant — the participant's site profile, mentions, and other threads stay untouched.