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Priority Support

All WebSocket version license holders receive priority support with faster response times.

How it works​

Priority support requests from WebSocket license holders are handled before standard support requests. This ensures faster response times for any questions or issues related to Better Messages, including plugin configuration, troubleshooting, and general guidance.

Key capabilities​

  • Faster response times compared to standard support
  • Available for all WebSocket license holders
  • Covers all Better Messages topics (not just WebSocket features)
  • Email-based support

How to contact support​

Send your support request to the email address provided in your license documentation. Include your license key and website URL for fastest processing.