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Web Push Notifications

The WebSocket version supports web push notifications that reach users even when they are not on your website.

How it works​

When enabled, users receive browser push notifications for new messages and incoming calls on their desktop or mobile device, even if they have closed your website. Users opt in through a browser permission prompt. Push notifications work across Chrome, Firefox, Edge, and other modern browsers that support the Web Push API.

Key capabilities​

  • Notifications delivered even when users are offline or on other sites
  • Support for new message and incoming call notifications
  • Works across Chrome, Firefox, Edge, and other modern browsers
  • User opt-in through browser permission prompt
  • Works on both desktop and mobile browsers
  • Clickable notifications that open the relevant conversation

How to enable​

Web push notifications are automatically available with the WebSocket version. Users will be prompted to allow push notifications through their browser's permission dialog. Users can manage their notification preferences through browser settings.