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Your Data is Yours

Better Messages does not store any private data on its WebSocket servers.

How it works​

All message content, user data, attachments, and conversation history are stored exclusively in your WordPress website's database. The WebSocket server only temporarily processes encrypted event routing data — such as user IDs, thread IDs, and delivery statuses — to facilitate real-time delivery. Once events are delivered, no data is retained on the WebSocket infrastructure. You maintain full ownership and control of all your messaging data.

Key capabilities​

  • All messages stored in your WordPress database only
  • No message content stored on WebSocket servers
  • Only encrypted routing data processed temporarily
  • No data retention on relay infrastructure
  • Full data ownership and portability
  • Compliant with data sovereignty requirements