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Conversations Muting

Better Messages allows users to mute specific conversations to stop receiving notifications for them.

How it works​

When a conversation is muted, the user will no longer receive sound notifications, on-site popups, or email notifications for new messages in that conversation. The conversation remains fully accessible — users can still open it, read messages, and send replies. Unread message counts continue to update. Muting is useful for group conversations or busy threads where constant notifications would be distracting.

Key capabilities​

  • Mute any conversation to stop all notifications for it
  • Muted conversations remain accessible and functional
  • Unread counts still update for muted conversations
  • Users can unmute conversations at any time
  • Affects sound, on-site, and email notifications

How to enable​

Navigate to WP Admin → Better Messages → Settings → Messaging.

  • Allow Mute Conversations — Enable or disable the ability for users to mute conversations

The feature is enabled by default.