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Guest Access

Better Messages supports guest access for chat rooms, allowing non-registered visitors to participate in conversations without creating an account.

How it works​

When guest access is enabled for a chat room, visitors who are not logged in can join and participate in the conversation. Guest users are assigned an automatically generated display name. This is useful for customer support chat rooms, public discussion spaces, or community chat rooms where you want to lower the barrier to participation. Guest access is configured per chat room, giving administrators control over which rooms are open to guests.

Key capabilities​

  • Allow non-registered users to participate in chat rooms
  • Automatically generated display names for guests
  • Per-chat-room guest access control
  • Optional redirect to login page for non-logged-in users on other messaging pages
  • All standard chat features available to guests (messaging, file sharing, etc.)

How to enable​

Global setting: Navigate to WP Admin → Better Messages → Settings → General.

  • Guest Chat — Enable guest access globally
  • Redirect Non-Logged Users — Optionally redirect non-logged-in users to the login page

Per chat room: Edit the chat room at WP Admin → Better Messages → Chat Rooms and enable guest access in the room's settings by adding guest users to the allowed participants.