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Pinned Messages

Better Messages supports pinning important messages and conversations for easy access.

How it works​

Pinned messages: Conversation moderators can pin important messages to the top of a conversation. Pinned messages remain easily accessible to all participants, making it simple to highlight key information, rules, or announcements in group conversations and chat rooms.

Pinned conversations: Users can pin entire conversations to the top of their conversations list. Pinned conversations always appear first, providing quick access to the most important chats regardless of when the last message was sent.

Key capabilities​

  • Pin important messages to the top of conversations
  • Pinned messages visible to all participants
  • Pin conversations to the top of the conversations list
  • Per-user conversation pinning
  • Useful for highlighting rules, announcements, or key information

How to enable​

Navigate to WP Admin → Better Messages → Settings → Messaging.

  • Pin Messages — Allow moderators to pin messages in conversations
  • Pin Conversations — Allow users to pin conversations to the top of their list