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To install the plugin ensure that your website running:

  • WordPress 5.9 or newer
  • PHP 7.1 or newer

Video demonstration


How to install Dokan

Download Dokan from official website and install following standard WordPress installation process

How to install Better Messages with Dokan

  1. Install the plugin through the WordPress plugins screen directly or upload the plugin files to the /wp-content/plugins/bp-better-messages directory.
  2. Activate the plugin through the Plugins screen in WordPress
  3. Use the Better Messages -> Settings menu to configure the plugin
  4. Go to Integrations -> Other Plugins and Enable Live Chat for Vendors in Dokan Marketplace Integration section Settings

Supported features

When you install Dokan plugin with Better Messages:

  • Vendors has new setting in Shop Configuration to enable Live Chat
  • When Live Chat is enabled in Shop Configuration - the Live Chat tab appears at Vendor Dashboard
  • All vendor avatars in Better Messages interface automatically displayed from Dokan Vendor shop profiles
  • All links to vendors in Better Messages interface automatically points to Dokan Vendor shop profiles

Adds Live Chat tab to Vendor Dashboard


Adds Live Chat button to products which are selling by vendors

If you are using custom page builder or button does not show up due to different reasons, you can use this shortcode to show the button at your product page [better_messages_dokan_product_button] Product Page

Adds Live Chat button to vendor shop page

Shop Page