2 posts tagged with "Dokan"

If you run a WordPress marketplace, the single biggest conversion gap is the moment a buyer wants to ask a vendor a question before checkout. Email is too slow, contact forms feel formal, and pushing buyers off-site to WhatsApp or Telegram is a leak in the funnel.

Dokan turns WordPress into a multi-vendor marketplace, but out of the box there is no way for a customer to message a vendor before checkout, ask about shipping, or negotiate a custom order. Better Messages plugs that gap with a single click: a Live Chat button on every product, every shop page, and every vendor dashboard.