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Posts about chat and video calls for the bookings of Amelia, LatePoint, FluentBooking and Simply Schedule Appointments

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Chat and Video Calls for WordPress Bookings: Amelia, LatePoint, FluentBooking and Simply Schedule Appointments

· 9 min read
Creator of Better Messages

A booking is where the conversation with a customer starts, not where it ends. Before a consultation, a lesson or a session there are questions to ask, documents to send and directions to give, and on the day itself there is the call. Booking plugins for WordPress take the booking and send an email about it. Everything after that happens in an inbox somewhere else.

Better Messages 3.3 closes that gap for four booking plugins: Amelia, LatePoint, FluentBooking and Simply Schedule Appointments. Every booking gets a private conversation between the customer and the staff member, right on your site. Customers reach it from the booking emails without making an account, and in the WebSocket version the same conversation holds the video call around the time of the appointment.

The conversation of a FluentBooking booking in Better Messages, seen by the guest: a card at the top with the Nov 16 calendar leaf, Video consultation Confirmed, Mon, Nov 16 14:00 to 14:30, With Hanna Kovalenko, Online and a Manage booking button, then the messages between Mia and Hanna. The video call button says calls open at 13:50