Can I cancel my subscription after subscribing?

Yes, you can cancel your WebSocket subscription at any time.

Your license stays valid for the period you've already paid for — instant message delivery, voice / video calls, web push, the native mobile apps, and the rest of the WebSocket-only features continue to work until that period ends. After it expires, the plugin reverts to AJAX (free) behavior. Your messages, threads, history, files, integration data, and AI chat bots stay intact.

No further charges are applied unless you resubscribe.

How to cancel

1. Log in to your Freemius account at https://users.freemius.com/
2. Go to Licenses
3. Find your Better Messages WebSocket subscription and click Cancel subscription

You can also reactivate any time from the same dashboard.

See also

• Refund policy — 7-day money-back guarantee terms
• Reset license — moving a license to a new domain
• Pricing — current plans and billing options